Frasers Property Accelerates Green Development Across Its Property Portfolio

The Context

• Transparency, efficiency, and quality are key to delivering fast-paced, high turnaround projects such as built-to-suit projects to international clients such as F&N, DHL, and Tesco, among others. 
  
  
• FulcrumHQ was chosen to help Frasers Property Thailand (FPT) streamline and automate the process and workflow of tender procurement, design development, detailed design, and subsequent construction of such projects to retain FPT’s position as the leading Industrial player in the region.
  

   

Key Requirements

• Understand the process, design, automation, and streamlined workflow for procurement, design, and construction processes for multiple stakeholders within the organization. 
  
  
• System setup and implementation within weeks followed by intense training and change management provided to FPT, appointed consultants, and contractors.
  
  
• Translation of relevant processes and forms to local context and language working together with the stakeholders.
  
  
• iOS and Android access for all site staff for quality and safety compliance requirements with built-in workflows to enable seamless, secure, and real-time updates.
  
  
• Rich, meaningful, and interactive dashboards for all parties for them to stay on top of their project contexts.
  
  
• Live management reporting using information ingested from the platform providing real-time updates of the project progress.
  
  

The Solution

• Delivery and operation of FulcrumHQ as the Integrated Digital Delivery (IDD) and a Common Data Platform for all built-to-suit projects and its stakeholders using SaaS.
  
  
• End-to-end managed service, fully set up and operationalized within two weeks of award. This included configuration, training, and change management for both FPIT staff, appointed consultants, and contractors. Provided ongoing consulting and best practice advice and hands-on operational support.
  
  
• A secure, highly available, common data environment and integrated digital delivery for design and construction stages including comprehensive site management.
  
  
• Rich, meaningful, and interactive dashboards for all parties to stay on top of their project contexts.
  
  

Key Outcomes

• Solutions provided to FPIT enabled high repeatability and optimum utilization by the project team.
• Setting up of new project takes less than 1 week with the repeated template and process workflow.
• Full transparency of the tender and procurement process for the appointment of consultants and contractors involved in the project.
• Comprehensive site management – safety and quality including multidisciplinary inspection checklists that are nuanced for the industrial properties.
• Fully secured ecosystem with zero downtime and zero escalation with 5 ongoing simultaneous projects and 7 projects in the pipeline for 2023.